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EE4 Event Table – Event Date Shows Wrong Time

Posted: August 13, 2014 at 11:34 pm


Richard I Tree

August 13, 2014 at 11:34 pm

My event table shows the correct event date, but does not show the correct time. It appears that the event time showing is an hour past the event end time. Any suggestions?

  • This topic was modified 9 years, 9 months ago by  Dean. Reason: moved to premium support forum


Dean

August 14, 2014 at 12:11 am

Hi Richard,

Can you provide a link to an example event, along with a screenshot of the datetime and ticket settings for that event please?


Richard I Tree

August 14, 2014 at 10:16 am

Here are the links to the 2 screenshots

http://s225.photobucket.com/user/rtreeman/media/EventSettings.jpg.html

http://s225.photobucket.com/user/rtreeman/media/EventTable.jpg.html


Tony

  • Support Staff

August 14, 2014 at 10:38 am

Hi Richard,

Can you tell me the Timezone, Date Format & Time Format you currently have set within Dashbord -> Settings -> General please?


Richard I Tree

August 14, 2014 at 10:41 am

Yes thank you for the support:

Timezone – Los Angeles
Date Format – August 14, 2014
Time Format – 9:39 am
Week Starts on – Monday


Tony

  • Support Staff

August 14, 2014 at 11:08 am

Is your browser set to a different timezone than the site?


Richard I Tree

August 14, 2014 at 11:15 am

No, I get the same time when viewing on different browsers and/ or devices.

Here is a link to my event page:

http://www.stcsa.com/?page_id=58


Lorenzo Orlando Caum

  • Support Staff

August 14, 2014 at 12:58 pm

Hi Richard, that link appears to be broken.

Could you share a temporary SFTP/FTP login and a temporary WordPress admin login so we can take a look on our end?

https://eventespresso.com/send-login-details/


Lorenzo


Richard I Tree

August 14, 2014 at 2:32 pm

Hi Lorenzo, I am having trouble with the host. Right now the site is down, due to trouble with the theme and the plugins. I will let you know when its back up and functioning properly.


Troy Degenhardt

August 14, 2014 at 10:56 pm

Hi, I seem to be experiencing this same issue.

It relates to the EE4 Event Table addon. The times in the table are displaying 10 hours before the event is scheduled for.

I have both the general settings time for WordPress set to Time Zone = Brisbane and the same for EE4.

The EE4 event table addon category filter box also does not work.


Josh

  • Support Staff

August 15, 2014 at 5:06 am

Richard and Troy,

Please update to the latest version of the event table plugin. It has fixes for the dates and a fix for the venue column.

@Troy, can you let us know what’s not working with the category filters?


Dean

August 15, 2014 at 5:16 am

@Troy, I took a look at your site and yes the filters are not working. They are jQuery powered, so I checked your site for errors and could not find any.

If after the update to version 1.1 it still does not work, it may be worthwhile to troubleshoot your site by deactivating the plugins except EE and see if ti functions then.

I’m thinking it’s a silent conflict with another plugins jQuery.


Troy Degenhardt

August 15, 2014 at 9:26 pm

Thanks Josh and Dean, I updated to the latest EE4 Event Table plugin and that has resolved the time / date issue.

I deactivated all plugins except the Event Espresso and aforementioned plugin but it did not resolve the filter problem.

Could it be a conflict with the theme itself?


Troy Degenhardt

August 15, 2014 at 10:28 pm

@josh and @dean – just an update. I found the conflict relating to the EE4 Event Table filter not working. It is because I had the [EVENT_ESPRESSO] shortcode in the page content, but I was using the [ESPRESSO_EVENTS_TABLE_TEMPLATE] shortcode in the template builder of RT-Theme18 theme. I simply remove the shortcode from the page content.

Many thanks for your assistance and quick responses.


Lorenzo Orlando Caum

  • Support Staff

August 16, 2014 at 7:18 pm

Hi Troy, if this issue is resolved, then please update this support post to resolved.

Thanks


Lorenzo

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