Support

Home › Forums › Event Espresso Premium › EE4 Custom Message Templates not showing

EE4 Custom Message Templates not showing

Posted: February 24, 2015 at 12:07 pm


ds

February 24, 2015 at 12:07 pm

Hello,

I’ve created a custom message template to replace “Registration Pending Payment”. However when I go through the ticket buying process I still get the default Message template. Am I missing an option to switch it over from using the default to using the custom.


Lorenzo Orlando Caum

  • Support Staff

    •

February 24, 2015 at 1:25 pm

Hi Kam,

Could you go to the event editor for this event and then scroll down to to the end of the page?

You should then see the notifications options.

Look for the registration pending payment message and then ensure that its set to use the custom option instead of the global option.

Then save changes to your event via the event editor.

Let us know if this helps.

Thanks

—
Lorenzo


ds

February 24, 2015 at 2:17 pm

Lorenzo, that’s great thank you!

The support post ‘EE4 Custom Message Templates not showing’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  ds 9 years, 2 months ago ago

Topic Tags

Tagged: , , ,

Notifications

This topic is: resolved
Event Espresso