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Greg Disch
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May 9, 2014 at 9:10 am
I installed EE4 with an old version of EE3 and when it went to migrate the database the migration hung (1 hour with no response). I could then not get into my WP admin panel, I would get an internal server error. I had to go into the site file manager and delete the plugin to be able to access my WP site. I deleted all EE plugins and all EE tables from the database and re-installed, as soon as I activate EE i get the internal server error and cannot access WP.
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Josh
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May 9, 2014 at 9:21 am
Hi Greg,
It may help to run the Event Espresso requirements check plugin to see if your server has the minimum requirements to run Event Espresso 4. You can download a copy here:
https://eventespresso.com/requirements/
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Greg Disch
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May 9, 2014 at 10:06 am
My server is running PHP 5.3, MySQL version 5.5.32 and WordPress 3.9.1 I ran the requirments plugin and it passed with warnings, saying it may have difficulties with all features.
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Lorenzo Orlando Caum
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May 9, 2014 at 10:59 am
Hi there Greg,
Are you seeing any errors in your site error log?
This is usually available in the WordPress root and can also be available through a hosting panel or a cpanel login.
—
Lorenzo
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Greg Disch
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May 9, 2014 at 1:08 pm
When I install the plugin and activate itI get this error:
*redacted* wp-content/plugins/event-espresso-core-reg-1/core/EE_Session.core.php on line 247
PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 19456 bytes) in *redacted* blog/wp-content/plugins/event-espresso-core-reg-1/modules/gateways/Invoice/EE_Invoice.class.php on line 64
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This reply was modified 10 years ago by
 Josh. Reason: removed sensitive server details and irrelevant information
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Matthew Jacob
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May 9, 2014 at 1:32 pm
it crashed mine too. now the entire site is down. this is the error i get. Fatal error: Cannot redeclare espresso_version() (previously declared in *redacted*/wp-content/plugins/event-espresso-core-reg/espresso.php:46) in /*redacted*/wp-content/plugins/event-espresso-free/espresso.php on line 37
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This reply was modified 10 years ago by Josh. Reason: removed sensitive server details
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Josh
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May 9, 2014 at 1:45 pm
Hi Greg,
The key part of the error message is this:
PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 19456 bytes)
Which means the server is running low on memory, and completely runs out when you try to activate Event Espresso. You can try increasing the amount of memory available for WordPress by following this guide:
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
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Josh
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May 9, 2014 at 1:48 pm
Hi Matthew,
Your error message is saying that you already have another version of Event Espresso active. You’ll need to deactivate the older version of Event Espresso before activating Event Espresso 4. You can manually deactivate the older version of Event Espresso 3 by following any one of these guides:
http://www.ostraining.com/blog/wordpress/disable-a-wordpress-plugin/
http://perishablepress.com/quickly-disable-or-enable-all-wordpress-plugins-via-the-database/
http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
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Matthew Jacob
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May 9, 2014 at 2:41 pm
Thanks, i had an inkling that that might me the case, I was able to delete the old plugin in cpanel file manager on the server. I just deleted both plugins and reinstalled and it is fine now. Thanks!
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Greg Disch
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May 9, 2014 at 3:26 pm
Thanks, that has fixed the issue
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