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ds
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March 12, 2015 at 6:20 am
Hello,
Not sure if anyone has noticed this but the checkout process for EE4 is very confusing.
You enter your details, please proceed to payment options. Select a payment option for example “pay by credit card/stripe”. Click the pay now and enter your card details. The grey button “finalize payment options” does not light up.
Is there a class I can target for example onCompletion so I can change the colour of the button once they have entered their card details or gone through paypal process.
A lot of our customers are missing the grey button and there registrations are coming up as a”Abandoned”.
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Dean
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March 12, 2015 at 7:00 am
Hi,
There is a known bug that stops the button from being selectable when swapping between gateways (a fix will be included in 4.6.15). This sounds similar. Can you provide a link to an example event please?
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ds
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March 12, 2015 at 7:07 am
Hey Dean,
Yes this sounds about right. We have just overwritten the css currently to make the button a colour as a temp fix. When will the next version be out?
You can test it here:
http://tickets.digitalshoreditch.com/events/live/
The event tickets are at £1. So please do not click on the button to finalize payment otherwise it will charge your card as the site is live.
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Lorenzo Orlando Caum
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March 12, 2015 at 2:05 pm
Hi, we have a couple other fixes that we are trying to get into 4.6.15 before release. We’ll update this support post once it is out.
Thanks
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Lorenzo
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