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chris lawson
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November 26, 2014 at 3:36 am
Hi, I want my client to receive all registration confirmation emails and I’ve changed the event admin contact email, and also when this didn’t make any difference, the WordPress admin contact for the whole site, and yet still I receive the confirmations. Is there anywhere I’m missing that has to be updated?
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Tony
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November 26, 2014 at 4:40 am
Hi Chris,
By default EE4 will send the admin emails using the [EVENT_AUTHOR_EMAIL] shortcode within the To field. This means the Admin emails will be sent to the email address of the user account that create the events.
To change this you will need to edit the messages to use another shortcode, likely [CO_EMAIL] or [CO_FORMATTED_EMAIL], this will need to be changed for each message template that has the Event Admin context
So for example, to edit the Registration Pending Payment message that is sent to the Admin, go to Event Espresso -> Messages.
Find the Registration Pending Payment message template and click on the Event Admin context to edit that – http://take.ms/j6X2K
Notice the ‘To’ field has [EVENT_AUTHOR_FORMATTED_EMAIL] – http://take.ms/hbaI2
Change this to [CO_FORMATTED_EMAIL], then save – http://take.ms/rkCqh
The Registration Pending Payment (Event Admin context) email will then use the email address set as the Primary Contact Email set within Event Espresso -> General Settings -> Your Organisation.
This will need to be done for each message template that has an Event Admin context.
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