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EE4 – Change Event/Ticket Selection not working

Posted: May 15, 2018 at 8:22 am


Elizabeth

May 15, 2018 at 8:22 am

When trying to change an event for a registrant, the dropdown for ‘Select New Event’ has no options in it.


Elizabeth

May 15, 2018 at 8:25 am

https://ibb.co/kSBUTy


Josh

  • Support Staff

    •

May 15, 2018 at 8:37 am

Hi Dorian,

Is the site in question running the current version of WordPress? If so, you can troubleshoot this by following these steps:

Install the Health Check plugin, then go to WP → Dashboard → Heath Check → Troubleshooting. There you’ll Enable Troubleshooting Mode, then once that’s activated you’ll reactivate Event Espresso and the Attendee Mover add-on only via the Health Check’s Troubleshooting item in the WP admin bar. At that point, can you check to see if the issue persists?


Elizabeth

May 15, 2018 at 8:55 am

Not sure what happened, but I deactivated the attendee mover and reactivated and it worked. Weird.

The support post ‘EE4 – Change Event/Ticket Selection not working’ is closed to new replies.

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Status: closed

Updated by  Elizabeth 5 years, 11 months ago ago

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