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EE4 – Change Event/Ticket Selection not working

Posted: May 15, 2018 at 8:22 am


Dorian Straszewski

May 15, 2018 at 8:22 am

When trying to change an event for a registrant, the dropdown for ‘Select New Event’ has no options in it.


Dorian Straszewski

May 15, 2018 at 8:25 am

https://ibb.co/kSBUTy


Josh

  • Support Staff

May 15, 2018 at 8:37 am

Hi Dorian,

Is the site in question running the current version of WordPress? If so, you can troubleshoot this by following these steps:

Install the Health Check plugin, then go to WP → Dashboard → Heath Check → Troubleshooting. There you’ll Enable Troubleshooting Mode, then once that’s activated you’ll reactivate Event Espresso and the Attendee Mover add-on only via the Health Check’s Troubleshooting item in the WP admin bar. At that point, can you check to see if the issue persists?


Dorian Straszewski

May 15, 2018 at 8:55 am

Not sure what happened, but I deactivated the attendee mover and reactivated and it worked. Weird.

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: publish

Updated by  Dorian Straszewski 1 week, 4 days ago ago

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