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[EE4] Cannot register for an event using FF 27.0.1

Posted: February 28, 2014 at 1:36 pm


Daniel Panev

February 28, 2014 at 1:36 pm

Hi all,

I’m running a site with WP 3.8.1 using EE 4.1.8 (although it is the same with 4.1.5+ – I am updating as soon as I see a new version) and I am not able to register for an event when using FF 27.0.1 in Windows 8.1 Professional x64.
This is my primary browser so I am using it to set up the site so in general I am logged into the site. However when I try to perform a test registration for the event the EE4 throws the following error:

I have tried to log off the site & clear the cache but to no avail.
However it is strange than I am able to register using Chrome and IE no matter if I am logged into the site or not.
For anyone interested the registration is done at:

Just wandering if the problem is within EE4 or my laptop…


Daniel Panev

February 28, 2014 at 1:39 pm

Oh, sh*t.
The error message is:

and the registration link is:


Daniel Panev

February 28, 2014 at 1:40 pm

Well, can I edit this?
Error message:
http://storage.panev.info/EE4Error.png
And registration link:
http://events.ultramarathons.bg/events/cross-asenovgrad-2014/


Lorenzo Orlando Caum

  • Support Staff

February 28, 2014 at 2:01 pm

Hi Daniel,

Do you have any extra extensions that are running in Firefox that are not running in your other web browsers?


Lorenzo


Daniel Panev

February 28, 2014 at 2:23 pm

Hi Lorenzo,
Thanks for the quick response.
The only extra extensions I’m running are:
B-Trust Tool
Garmin Communicator
Infonotary Configurator
The first and the third are related to a certificate I’m using to access my online banking, the Garmin Communicator is used for my Garmin Devices…


Daniel Panev

February 28, 2014 at 2:29 pm

I’ve tried to register with those extensions disabled but, again, to no avail…


Josh

  • Support Staff

February 28, 2014 at 2:49 pm

Hi Daniel,

Thanks for reporting this. It turns out there is a unique feature that Firefox has where it prefetches the content of the “next” page, which for your site is the registration cancelled page. So basically what’s happening is when you’re on the main registration page, Firefox is behind the scenes loading up the “next” page on your site, essentially canceling the registration.

We’re going to add a fix to the next release. In the meantime if you add:

remove_action('wp_head', 'adjacent_posts_rel_link_wp_head');

to your theme’s functions.php file that should solve this issue for you.


Daniel Panev

February 28, 2014 at 3:00 pm

Hi Josh,
Thanks for your response.
I think I’m going to wait for the next release, where this issue is going o tbe fixed as I’m using the provided Espresso Arabica Theme.


Josh

  • Support Staff

February 28, 2014 at 3:08 pm

If you’re not running live registrations it will be fine to wait. If anyone reading this post is having the same issue and they are running live registrations -and- Event Espresso 4.1.9 isn’t out yet, you can add the code that’s in my above reply to your theme’s functions.php file or into a custom snippet plugin.


Daniel Panev

February 28, 2014 at 3:12 pm

Indeed,
Your proposed solution soled the problem!

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