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EE4 App Error – "No route was found matching the URL and request method"

Posted: March 24, 2017 at 12:44 pm


mindingyourmind

March 24, 2017 at 12:44 pm

When logging into ee4 app I receive this error- EE4 App Error – “No route was found matching the URL and request method”

tried both http:// and Https:// in login field on app

Event Espresso – 4.9.26.p

Wordpress Version 4.7.3

Event link – https://events.mindingyourmind.org/events/acolpa17/


Josh

  • Support Staff

March 24, 2017 at 1:03 pm

Hi there,

This is the URL that should be input into the URL field:

https://events.mindingyourmind.org/


mindingyourmind

March 27, 2017 at 8:38 am

Thank you for the reply, however the error still exists. To clarify, my initial post was stating that have I tried both URL’s for the login with no result. I have tried again using only the URL you provided and still receive the error “No route was found matching the URL and request method”. Please advise


Josh

  • Support Staff

March 27, 2017 at 1:24 pm

I can advise stepping through this troubleshooting guide:

https://eventespresso.com/wiki/ee4-event-apps/#troubleshooting


mindingyourmind

March 28, 2017 at 7:07 pm

Hello Josh,

I have followed the steps in the troubleshooting you provided and still have had no result. To clarify, am I to be using the application password or the user password within the app?


Josh

  • Support Staff

March 29, 2017 at 8:51 am

You can user either password if the Application passwords plugin is activated. Did you go to the WordPress > Settings > Permalinks page to allow the rewrite rules to get flushed? That can help with the error you’re seeing.


mindingyourmind

March 29, 2017 at 9:06 am

Hello Josh

I have checked that the permalink structure is correct and flushed.

I have also updated the apache specific rewrite rules to this-

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

I have the updated versions- Event Espresso – 4.9.34.p
Wordpress Version 4.7.3

I have tried on iOs and Android with both application password and wp login password on two different logins with no change.


Josh

  • Support Staff

March 29, 2017 at 9:24 am

Are you still getting the same “No route was found…” error or is it a different error? The reason I ask is because this URL returns a valid JSON response in the browser:

https://events.mindingyourmind.org/wp-json/ee/v4.8.36/events

So it may be something is interfering with the app’s connection to your website.

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