|
OEPB
|
February 4, 2015 at 9:06 pm
After upgrade to 4.6.1.p, and when a ticket is selected to purchase followed by Register Now, it did initially load the Registration form. Once filled out with required fields and Captcha etc, the form returned an error message box:
An error has occurred:
A valid transaction could not be initiated for processing your registrations.
EE_SPCO_Reg_Step_Attendee_Information – process_reg_step – 564
From then on, trying to purchase a Ticket results in an immediate display of the Registration Checkout Page with the message:
Nothing in your Event Queue
You need to select at least one event before you can proceed with the registration process.
I have flushed Caches, Browser refreshes, but it is constant across all browsers and mobile.
What can I do to fix this, please?
Further Info:
WordPress Version:
4.1
PHP Version:
5.4.16
MySQL Version:
5.5.40
Event Espresso Version:
4.6.1.p
WordPress Address (URL):
http://oepb.org.au
Site address (URL):
http://oepb.org.au
|
|
Josh
|
February 4, 2015 at 9:13 pm
Hi Peter,
We’ll have a fix for this in the next update we are working on, but in the meantime you can:
Add this code near the bottom of your WordPress theme’s page template:
<?php get_footer() ?>
|
|
OEPB
|
February 4, 2015 at 10:31 pm
Hi Josh, my apologies but I’m not that smart. I use the Thesis 2.0 Theme. I don’t know how to do what you suggested properly using that theme. How many hours until you release the fix?
|
|
Josh
|
February 5, 2015 at 7:51 am
Hi Peter,
Event Espresso 4.6.2 is released now and includes the fix for themes that don’t have the get_footer() hook.
|
|
OEPB
|
February 5, 2015 at 3:01 pm
Updated to 4.6.2.p but the problem still exists where trying to purchase a Ticket results in an immediate display of the Registration Checkout Page with the message:
Nothing in your Event Queue
You need to select at least one event before you can proceed with the registration process.
I have flushed Caches, Browser refreshes, but it is constant across all browsers and mobile still.
|
|
Josh
|
February 5, 2015 at 5:50 pm
Hi Peter,
Event Espresso 4.6.4, which is available to download now, has the fix for the Nothing in your event queue issue.
|
|
OEPB
|
February 5, 2015 at 6:54 pm
I have 4.6.2.p updated from earlier. When I do a “Check Again” in WordPress Updates, it says I have the latest plugin and no update exists.
|
|
Sidney Harrell
|
February 5, 2015 at 9:08 pm
It may take a little while for a transient to expire and the update to show up in your wp-admin. You can always download manually via your account page and upload via ftp to your site.
|
