Support

May 19, 2014 at 9:55 am

Hi Jason,

Event Espresso Lite and Premium are actually 2 separate plugins.

It is always advisible to backup your site before updating plugins/themes. We have a guide for doing so available here:

https://eventespresso.com/wiki/how-to-back-up-your-site/

You’ll need to de-activate and delete the Lite version, then download the Premium version of the Plugin from Your Account Page, upload that version of the Plugin and activate.

None of your events/settings will be lost as they are all stored within the database.

We have a guide to manually updating Event Espresso available here:

https://eventespresso.com/wiki/updating-event-espresso/#update_manually

Once you have the Premium version of the plugin installed, input your site license key (Event Espresso -> General Settings) you’ll then be able to use the auto update feature for future version of Event Espresso.

May 20, 2014 at 3:21 am

Are you now using EE3 Premium or did you choose to use EE4?

Your issue is likely caused by either a Plugin or Theme conflict.

Within the event does the editor have extra buttons added to it? (Theme adding custom shortcodes for example)

May 20, 2014 at 3:54 am

Hi Jason,

Are you using EE3 or EE4?

May 20, 2014 at 5:30 am

Thanks.

It does sound like a plugin or theme conflict. Most likely the plugin or theme in question is modifying the TinyMCE editor (the post/event editor) and adding in extra buttons.

You have a couple of choices:

1) Troubleshoot the site by deactivating all plugins except EE. If that resolves the issue activate each plugin one by one, testing each time, until the problem plugin is found.

2) Try this plugin which tries to stop extra buttons being added to the Event editor – https://github.com/joshfeck/remove-extra-editor-buttons – there’s a download zip button in the bottom right.

• This reply was modified 10 years ago by  Dean. Reason: typos

May 20, 2014 at 8:13 am

Hi Jason,

Although buttons may not appear, plugins attempting to add buttons to the TinyMCE editor within EE will cause these issues.

I installed Inpost Gallery and found it does load on the EE Editor although with no visible icon, if you hover next to the ‘Toolbar Toggle’ icon you’ll find the button there – http://take.ms/CiVAe

In order to use both Event Espresso and Inpost Gallery the functionality must be removed from the EE Editor. This can be done using the Plugin Josh created with some slight modifications.

I have modified the plugin to remove the Inpost Gallery from the Event Espresso Editor, you can download that here: http://take.ms/fqaBx

Install that through Dahsboard -> Plugins -> Add New -> Upload. Then activate it.

You can then use EE and Inpost at the same time, although the Events will not use the Inpost Gallery functionality.

Hope that helps.

May 20, 2014 at 2:19 pm

It seems that plugun is applying to all post types.

You can either edit the remove-extra-editor-buttons-master/espresso-disable-extra-buttons.php file. Line 31 will be:

if (isset($_REQUEST['action']) && ($_REQUEST['action'] == 'add_new_event' || $_REQUEST['action'] == 'edit')) {

Change that for:

if ((isset($_REQUEST['action']) && $_REQUEST['action'] == 'add_new_event') || ((isset($_REQUEST['page']) && $_REQUEST['page'] == 'events') && (isset($_REQUEST['action']) && $_REQUEST['action'] == 'edit'))) {

Which will then only remove Inpost Gallery for the EE editor.

Or de-activate and delete the current remove-extra-editor-buttons plugin and replace with this one which has that line edited already – http://take.ms/UhpBr

May 21, 2014 at 10:18 am

Hi Jason,

I’ve fixed that it was an issue with your template design plugin.

Could you explain this a little further please? EE doesn’t have a template design plugin.

To change the title of the Calendar Table Template you can use the ‘change_title’ attribute, so the shortcode would look similar to this:

[EVENT_CUSTOM_VIEW template_name=”calendar-table” change_title=”My new title”]

Does that help?

In regards to ‘Where’ are you using the Venue manager (Event Espresso -> General Settings -> ‘Use Venue Manager’) to manager the venues or adding them within the event itself?

May 21, 2014 at 11:06 am

Are you referring to here? http://take.ms/zOKaM

If so that is changed using the change_title parameter within the shortcode as mentioned previously.

‘Where’ in the listing is not viewable where an address should be and the general layout doesn’t match your screen shots there is too much info shown

It all depends on how your events are set up. What information would you not like to be displayed?

In order for the Venue Address info to be displayed within the Calendar Table Template you need to be using the Venue Manager. Enable that within Event Espresso -> General Settings. Set Use Venue Manager to Yes and update the settings.

Then you’ll find a new menu under Event Espresso. Venue Manager. Create your venue there, adding the address etc. Then within your event editor select that venue for the event.

‘Where’ will then be populated using the data from the selected venue.

May 22, 2014 at 5:27 am

In that example you would use:

[EVENT_CUSTOM_VIEW template_name=”calendar-table” max_days=”30″ category_identifier=”tag” change_title=”My new title”]

Which would change ‘Band/Artist’ to ‘My new title’

If you would like to completely remove that row from the table the easiest way is using CSS and with a Plugin such as My Custom CSS to include the code:

.cal-table-list .cal-header {
display: none;
} 

Which will then display like this – http://take.ms/W2MAL