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EE3 update, Support License Key is invalid?

Posted: February 20, 2015 at 1:26 pm


vaughn tiedeman

February 20, 2015 at 1:26 pm

Trying to update my EE3 install on WordPress i get the following:

An automatic update for Espresso Ticketing is available but your Support License Key is invalid. Either you have entered the wrong key on the Event Espresso General Settings page (EE3+ users) or Your Organization Settings page (EE4+ users) OR you no longer have access to the updates for this plugin. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.

The key is active in my settings page and assigned to the correct domain.

Why is it not able to update?


Garth

  • Support Staff

    •

February 20, 2015 at 2:04 pm

Hi,

How are you today?

I’ve reset your license key. Please remove your license key from the General Settings page of Event Espresso and save the form blank without a license key. Then re-enter your license key again which should enable the new domain and/or one-click upgrades. Let me know if I can do anything else for you.

The support post ‘EE3 update, Support License Key is invalid?’ is closed to new replies.

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Garth 9 years, 2 months ago ago

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