Support

Home Forums Event Espresso Premium EE$ Calendar shows events as sold out when no tickets have been purchased

EE$ Calendar shows events as sold out when no tickets have been purchased

Posted: August 21, 2014 at 6:43 am


Zoe Bradford The Company Theatre Inc

August 21, 2014 at 6:43 am

For the month of December, the events all show as sold out on the calendar but no one has bought tickets yet. Why are they showing up as sold out?

http://companytheatre.wpengine.com/shows-events/event-calendar/

I am using the latest versions of WP, EE4, and the calendar plugin.

Thanks for your help.


Tony

  • Support Staff

August 21, 2014 at 8:50 am

Are there any registrations made onto the event?

Can you tell me what the ‘Default Registration Status’ is set to please?
(Edit the event and look in ‘Event Registration Options’)


Zoe Bradford The Company Theatre Inc

August 21, 2014 at 10:31 am

The default registration status is set to pending. It only shows sold out when a look up the event via the calendar. If I go to the post for the event to buy tickets it lets me proceed through checkout.

There may be a couple registrations for some events as I have been testing it out. There are 300 tickets available for each event.


Zoe Bradford The Company Theatre Inc

August 21, 2014 at 10:51 am

The November 28-29 dates allow registration but everything after that shows as sold out.


Lorenzo Orlando Caum

  • Support Staff

August 21, 2014 at 12:51 pm

Hi,

Could you clear your cache on the site?


Lorenzo

The support post ‘EE$ Calendar shows events as sold out when no tickets have been purchased’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso