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Richard Leino
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November 13, 2014 at 8:07 am
I don’t know why you closed this thread for comments: https://eventespresso.com/topic/having-trouble-updating-the-events-calendar-add-on-click-here/
I have updated EE to 4.4.5p and I am still not able to automatically update the Calendar plugin. It states that my license key is not valid when it clearly is.
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Lorenzo Orlando Caum
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November 13, 2014 at 11:20 am
Hi Richard, what are the last few letters of the domain that needs to be reset or the last few values of the support license key?
Thanks
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Lorenzo
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Richard Leino
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November 14, 2014 at 7:24 am
Last letters of license key are: b75722bb9
Just to make sure I understand, in the thread I cited, you stated that the issue is resolved with the upgrade to 4.4.5 but that’s not the case. In addition to updating to 4.4.5 one must reset their license key. Yes?
I’m simply suggesting you make the instructions clear to every user because your Read This thread does not make this additional step explicit.
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Lorenzo Orlando Caum
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November 14, 2014 at 8:17 am
Hi,
Your support license key has been reset. Follow the steps in the confirmation email to reactivate it.
You should then be able to update the calendar to 3.2.
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Lorenzo
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