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Edit Attendee Data not saving

Posted: August 18, 2014 at 9:24 am


DJ Angeloni

August 18, 2014 at 9:24 am

When I go to edit an attendee’s data, and click save the information doesn’t actually save or get updated it just reverts back to the “default pricing”. I did do a domain switch after installing the plugin on the first domain… not sure if that has anything to do with it.

Can someone HELP please! Need this for a client ASAP.

Event Espresso version 3.1.36.5.P
WordPress version WP 3.9.1


Tony

  • Support Staff

August 18, 2014 at 9:33 am

Hi,

Are you altering the Dropdown and then using the ‘Update Price’ button?

You can think of the registration info page in 2 sections – http://take.ms/4JAhZ

You’ll need change the dropdown and then use the Update Record button. Which will save the selection. Then if altering the price, alter the Pricing Section and click ‘Update Price’.

Does that help?


DJ Angeloni

August 19, 2014 at 7:35 am

Yup you are correct, it was my oversight. I really appreciate the fast response! love the product you guys do a great job


Tony

  • Support Staff

August 19, 2014 at 8:46 am

Glad I could help and thank you for the feedback, we really appreciate it 🙂

I’ll mark this thread resolved, if you have any further questions/issues please feel free to open up another.

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