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Jessica
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April 24, 2013 at 4:30 am
Hi, I saw a post with this same issue that was marked resolved but I don’t know what the final solution was. My payments through E4 won’t complete because they are telling me that there is something in the code that is triggering the system to use level 3 processing. All the transactions go-through initially but then they get reversed the next day because they fail level 3 processing. Everything appeared to be working correctly but then we realized after several registrations that the payments weren’t actually going through. In the previous post about this, it looked like there needed to be some change to the code that you might need to make for me? Thanks!
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Josh
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April 24, 2013 at 9:48 am
Hi Jessica,
We have some modified files that can be uploaded in place of what you have now. Is it possible to send FTP credentials via this form:
If so, please send temporary WordPress admin level log in and FTP credentials via the contact form on this page:
https://eventespresso.com/send-login-details/
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Josh
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April 24, 2013 at 1:42 pm
Hi Jessica,
I uploaded an updated version of the First Data E4 gateway into /wp-content/uploads/espresso/gateways. It will override the gateway in the plugin. When you go to update after Event Espresso 3.1.32.P is released you can remove the files from /wp-content/uploads/espresso/gateways.
While I was logged in I noticed there was a problem with the license key so I took cart of that too.
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