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Angela Brookins
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September 22, 2015 at 6:00 pm
Hi there, please see attached, we are seeing duplicate start times and prices? I tried deleting files via ftp and reuploading, didnt do the trick. Your help is greatly appreciated.
http://hopeforprisoners.org/wp-content/uploads/2015/09/1.jpg
http://hopeforprisoners.org/wp-content/uploads/2015/09/2.jpg
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Tony
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September 23, 2015 at 5:21 am
Hi Angela,
This was caused by using an older version of EE3 (3.1.36.6 and below) on WordPress 4.2+
WordPress introduced security fixes within 4.2 which cause this issue when using long values within the event details.
To fix this a couple of edits need to made within the database, do you have access to phpMyAdmin or similar and are comfortable using those tools?
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Angela Brookins
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September 24, 2015 at 5:06 pm
Hi Tony, thanks for the response, I am quite comfortable with phpmyadmin, could you provide instructions? thank you very much.
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Lorenzo Orlando Caum
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September 24, 2015 at 5:19 pm
Hi Angela, please backup your WordPress site (https://eventespresso.com/wiki/how-to-back-up-your-site/) and then follow up with us here:
https://eventespresso.com/send-login-details/
Go ahead and complete that form to the best of your knowledge and be sure to click the Submit button.
Thanks
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Lorenzo
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Angela Brookins
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September 25, 2015 at 4:08 pm
Hi Lorenzo;
Site has been backed up and I sent login details as requested. Thank you for your support.
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Lorenzo Orlando Caum
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September 26, 2015 at 3:08 pm
Hi Angela,
Those values should no longer appear and you should be back on track.
Thanks
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Lorenzo
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