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Downgrading

Posted: June 13, 2014 at 3:57 pm


Richard Livingston

June 13, 2014 at 3:57 pm

We purchased EE4 a week ago, but it turns out we’re going to need a couple of add ons that aren’t available yet–multiple event registration and we user integration. I’d prefer to use beta or pre-release versions of the add ons if they’re available so that I can use EE4, but if that’s not an option, what’s the process for downgrading our license?


Lorenzo Orlando Caum

  • Support Staff

June 13, 2014 at 4:27 pm

Hi,

This is a public support forum so could you please contact sales through the email below:

sales [at] eventespresso.com

They will be able to answer any of your account questions privately and provide you with some options.

I do want to mention that you can’t migrate data from a new install of EE4 to a new install of EE3. You would need to create any events again.

Cheers


Lorenzo

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