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Rod
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August 29, 2017 at 6:44 am
Do you have an updated method of displaying answers to custom questions? The methods mentioned in the forum and the documentation doesn’t work.
[ANSWER_*My Custom Question] generates a not a valid short code error
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Josh
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August 29, 2017 at 8:03 am
Hi CloudySkies,
The [ANSWER_*My Custom Question] will work but it needs to be placed within a section of the email template that will accept that shortcode. For example if you’re editing the Registration Approved message type, then the above shortcode can be placed into the
[ATTENDEE_LIST] * section of the template.
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Rod
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August 29, 2017 at 5:23 pm
I’d like to put it in the ticket template but the question list will not accept it.
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Tony
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August 30, 2017 at 2:50 am
[QUESTION_LIST] takes all of the questions from the requestion and loops over each of them, outputting the details from that section for each question.
So you can not use an ANSWER_* shortcode to pull a specific answer on each question, that wouldn’t make sense.
So to output the answer to a specific question on the ticket template, you can use [RECIPIENT_ANSWER_*], in the example above it would be [RECIPIENT_ANSWER_*My Custom Question].
See – http://take.ms/9REPq
Note you can also see 2 examples of those shortcodes in use within the main content of that screenshot.
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