Support

Home Forums Event Espresso Premium Delete Extra "Custom Message Templates"

Delete Extra "Custom Message Templates"

Posted: April 8, 2019 at 3:57 pm


BobD

April 8, 2019 at 3:57 pm

While learning how to create “custom message templates” I’ve created extra “templates” that I now want to delete… how do I do this?
I don’t see a “Delete” option to apply.

I can identify and check the ones I want to delete (see image)
http://www.processingthedigitalimage.com/wp-content/uploads/EE_custom%20message%20templates.jpg
…but I’m concerned about clicking “Trash” fearing I’ll also delete the ones I want to keep.

Also, where/how do I change the “custom message templates” DESCRIPTION.

Thanks


Josh

  • Support Staff

April 8, 2019 at 8:14 pm

Hi,

The checkbox selections on that page actually do nothing. To trash a Custom Message Template, you click on the Move to Trash link that appears when the pointing device (or mouse) hovers on the row of a custom template. After the template is moved to the trash, you can view the trashed messages by clicking on the Trash link (shown in your screenshot). Then, on the Trashed view, you can permanently delete.


BobD

April 11, 2019 at 12:20 pm

Josh,

Where is “the Move to Trash link” can’t find it!
http://www.processingthedigitalimage.com/wp-content/uploads/EE_HoverOver.jpg

    Also, #Question #2…


> Where/How do I change the “custom message templates” DESCRIPTION.

Thanks


Josh

  • Support Staff

April 11, 2019 at 6:41 pm

Hi,

Here’s a screenshot that shows where the “move to trash” link will appear when you hover on the row:

https://slack-files.com/T02SY781D-FHTGEMC2G-c1110eb762

The description is part of the help text for the message templates, it’s not something that can be changed.

The support post ‘Delete Extra "Custom Message Templates"’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Josh 2 months, 1 week ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!