Home Forums Event Espresso Premium Delete abandoned transactions

Delete abandoned transactions

Posted: July 1, 2020 at 1:27 am


July 1, 2020 at 1:27 am

We have a whole load of abandoned transactions and registrations.

I have deleted the abandoned registrations but cannot see how to delete the abandoned transactions.

Can you help please.


Steve B


  • Support Staff

July 1, 2020 at 6:44 am

Hi Steve,

EE will automatically clean up incomplete registrations after 1 week.

Transactions are automatically removed when the registrations are, you can’t delete individual items as they are all related so deleting a transaction would break the relationship between any registration linked to it and leaves orphaned data in the database.

When you say you deleted the registration are they currently sitting in trash?

You must be logged in to reply to this support post. Sign In or Register for an Account

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: publish

Updated by  Tony 1 week, 1 day ago ago

Topic Tags


This topic is: not resolved
Do NOT follow this link or you will be banned from the site!