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default registration status wrong

Posted: August 6, 2018 at 1:44 pm


Mike Danchanko

August 6, 2018 at 1:44 pm

I have paypal express enabled and when a payment is not made after submission the registration still says APPROVED. should I be setting the DEFAULT REGISTRATION STATUS to PENDING PAYMENT so that if a payment is made it will change to APPROVED? this seems to not be working please advise?


Josh

  • Support Staff

    •

August 6, 2018 at 2:04 pm

Hi Mike,

That sounds like it’s working as expected.

If the Default Registration Status is set to Approved, the registration status will default to Approved regardless of whether there was a payment.

If you want unpaid registrations to have the Pending Payment status, that get updated to Approved when payment is made, then you set the Default Registration Status to “Pending Payment”.

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Updated by  Josh 5 years, 8 months ago ago

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