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Default registration status lists are empty

Posted: May 5, 2023 at 8:46 am

Viewing 6 reply threads


sara.bosman

May 5, 2023 at 8:46 am

Since last updates, all lists of the default registration status are empty, even right after I create a new event. Event Espresso 5.0.3, WordPress 6.2, PHP version 7.4.16. Any ideas?


Garth

  • Support Staff

May 5, 2023 at 9:59 am

Hi Sara,

I’ve not seen that before. To confirm, this happens for new events?

Can you try the new editor for me. Go to Event Espresso > Events > General Settings > Activate the Advanced Editor and save the page.


sara.bosman

May 9, 2023 at 3:23 am

Still got the same error message. But what did help magically – I first tried it locally and then replicated it online – is just deactivating the Event Espresso Calendar, Mollie Gateway, Payment Methods Pro and People plugins and then activating them again. So the problem is solved.


sara.bosman

May 9, 2023 at 3:24 am

(replicated -> I mean reproduced)


Garth

  • Support Staff

May 9, 2023 at 4:48 pm

So, the default registration status is back on when all those plugins are deactivated, or which one specifically?


sara.bosman

May 10, 2023 at 2:58 am

The problem appeared right after updating EE and WP, and also occurred on a local copy I made of the website. It disappeared when those four were desactivated and activated again. I can’t say exactly which one alas, and I can’t reproduce it anymore as the problem disappeared.


Garth

  • Support Staff

May 10, 2023 at 1:32 pm

okay. Let us know if it happens again.

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