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Default Registration Confirmation Email

Posted: October 25, 2016 at 5:05 am


Angus Russell

October 25, 2016 at 5:05 am

Within this email we are using “Follow this link to add to your calendar [add_to_calendar].”

Unfortunately, as a client pointed out today “I noticed that the iCal item is set for 1 January 1970”

How can we rectify this, please?

Thanks

Event Espresso – 3.1.37.8.P WP 4.6.1


Tony

  • Support Staff

October 25, 2016 at 5:45 am

Hi there,

Which language is the site in?

If you view you WP General Settings (Dashboard -> Settings -> General), what date format is in use on the site?


Angus Russell

October 26, 2016 at 1:01 am

Hi Tony,

Site is in English (UK).

Date format is d/m/Y 26/10/2016 time format is H:i time zone is Dubai GMT+4

Thanks


Tony

  • Support Staff

October 26, 2016 at 4:08 am

Hmm, strange. That should be fine.

Is there an event I can run a test registration on so I can view the ical?


Angus Russell

October 26, 2016 at 7:09 am

The download link from the event calendar on the webpage is correct, but the link in the email is incorrect. The client forwarded the email and I checked it.
Just choose an event (this one was the Coega Mina Mile 19th Nov). If you just make it clear that it’s a test (on my behalf), and choose to make payment by bank transfer then it’ll take you through to finalise it without making a payment.
Thank you


Tony

  • Support Staff

October 26, 2016 at 7:13 am

Just choose an event (this one was the Coega Mina Mile 19th Nov).

Unfortunately I can’t as all of your events require a login (if you have previously sent login details we do not save those credentials for security)

If you prefer to send login details you can use this form:

https://eventespresso.com/send-login-details/

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