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Date times have changed

Posted: January 27, 2015 at 11:32 pm


utahhockey

January 27, 2015 at 11:32 pm

Seth, after the change today, the ticket datetimes have changed for the Wasatch Cup and I cant change them back. This is a priority one ticket.

-Game 1 needs to be 5-745PM on January 30th
-Game 2 needs to be 8-1045PM on January 30th
-Game 3 needs to be 5-745PM on January 31st
-Game 4 needs to be 8-1045PM on January 31st


utahhockey

January 27, 2015 at 11:55 pm

We have experienced this before and Seth was able to correct. I really think the time selector does not work properly. A user should have the option to use it or not. The slider bars do not correspond with the preferred time. For example, the slider bar says 4AM, but the time shown shows 330PM.


utahhockey

January 28, 2015 at 12:08 am

OMG, now all the tickets are expired and nobody can purchase. PLEASE HELP.


utahhockey

January 28, 2015 at 12:12 am

I think the end date time slider is forcing the begin time slider….


utahhockey

January 28, 2015 at 12:23 am

FYI, changed the close dates on all tickets to February 1 to allow purchases. But the event times are really jacked….


Josh

  • Support Staff

January 28, 2015 at 6:52 am

Hi AJ,

Can you check in the WordPress > Settings > General and make sure that the timezone setting is set to a city in your timezone?


utahhockey

January 28, 2015 at 11:32 am

Yes, it is correct and set to Denver.


utahhockey

January 28, 2015 at 11:47 am

Josh, Seth wanted me to remind you guys that we are running 4.6 alpha.


utahhockey

January 28, 2015 at 12:32 pm

Of note, we had this issue for a while then ran the 4.5 beta and the issue disappeared.


utahhockey

January 28, 2015 at 12:35 pm

Also, every time the event is saved, all the times change. Date times, ticket available times, etc.


Josh

  • Support Staff

January 28, 2015 at 5:00 pm

Hi AJ,

We are not seeing this on our test sites. It may be there’s a plugin installed on your site that’s changing the timezone setting on your server.

There are a few WordPress plugins out there that use the date_default_timezone_set() function, which are known to break things in wild ways when the timezone is adjusted in this way.

If you deactivate all the other plugins besides Event Espresso 4.6 on your test site, then go to edit a date time, does the issue persist?


utahhockey

January 28, 2015 at 5:24 pm

Josh,

You nailed it. And now that we got to this point, I remember that is what Seth mentioned the last time this occured. So THANK YOU for finally tracking this down.

FWIW, This is the plugin that will wreck your EE4 life!

Ultimate WordPress Auction Plugin | Version 3.6.0 | By Nitesh Singh |
Awesome plugin to host auctions on your wordpress site and sell anything you want.

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