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peter mumford
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January 7, 2015 at 3:45 pm
We’re having a problem at http://indigofirestudio.com. When registering for a class a customer can start the registration process, get to the Paypal screen, and leave before payment. But Event Espresso has already confirmed the registration and payment.
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peter mumford
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January 7, 2015 at 3:54 pm
O, we’re using EE4, and Paypal Standard with a business account. I went through various EE settings, including the Paypal settings, and didn’t see anything wrong..
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hoffman
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January 7, 2015 at 5:08 pm
I was having a similar issue – ensure you have tried this: https://eventespresso.com/wiki/how-to-set-up-paypal-ipn/ – this helps in situations where users’ close windows before transactions are complete.
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Tony
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January 8, 2015 at 2:39 am
Hi,
Are you using the latest version of EE4? (Currently 4.4.8)
What is the default registration status for your events? (Edit the event and look in the ‘Event Registration Options’ – http://take.ms/l8LsO)
Is that currently set to Approved?
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peter mumford
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January 8, 2015 at 7:14 am
I think we may have solved this. Going to Paypal and re-setting our IPN seems to have fixed it.
Tony, we are using 4.4.8.
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Tony
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January 8, 2015 at 9:29 am
Thanks for letting us know.
If you do have further issues we can do a little digging.
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