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Critical Pages – page visibility problem

Posted: November 5, 2014 at 5:15 pm


Tarn

November 5, 2014 at 5:15 pm

Hi
I am using EE4 and have reloaded it several times at this stage.
The problem is the critical pages errors.
All pages ie – registration form, transactions page, thank you page etc have in RED ‘page visibility problem”

how do i fix this please??
thank you
Tanya


Josh

  • Support Staff

November 5, 2014 at 6:55 pm

Hi Tanya,

The usual fix is to make sure these pages are published. If they’re set to a Draft status or Privately Published, it will say there’s a page visibility problem. You can fix this by hitting the Edit link for each page, and set the page’s publish status to Published and Public visibility.


Tarn

November 9, 2014 at 9:45 pm

Hi Josh
all events are published and the critical pages still say ‘page visibility problem” shortcode ok. Also it comes up an error if you try to register for an event. The page wont load at all…..


Dean

November 10, 2014 at 3:44 am

Hi Tarn,

The code check for this is quite simple in that it confirms there is a status for the post and that that status is “published”. Anything else will cause the Page Visibility Problem message.

You advised these are published, but are they password protected or have any other possible status? http://codex.wordpress.org/Post_Status

“Also it comes up an error if you try to register for an event. The page wont load at all…..”

What is the exact error please.


Tarn

November 12, 2014 at 12:19 am

it just say 404 page not found. I have a developer looking at it at the moment and they cant see the problem either.

What are the next steps? This is causing me hours of lost time.

I had EE installed against another domain, and then exported the files and when I uploaded the files on another domain they dont work. I have tried to delete content and add it again but no matter what I do I cant get to the registration page to sign into the form.

Is it best to delete everything and start again? if so how is that done? I can add the content behind the scenes but rego still doens come up.

One time I saw all of the states I had put in be repeated in error over and over could this be causing an issue?

Your help much appreciated.


Tony

  • Support Staff

November 12, 2014 at 1:41 am

Hi Tarn,

I had EE installed against another domain, and then exported the files and when I uploaded the files on another domain they dont work.

How exactly was this done?

An incorrectly migrated site could cause the issues mentioned.


Dean

November 12, 2014 at 1:52 am

Is it possible to get your login details in order to look into this?

If so, please send them via https://eventespresso.com/send-login-details/

NOTE: login details need to be Admin level and FTP details are appreciated.


Lorenzo Orlando Caum

  • Support Staff

November 12, 2014 at 11:41 am

Hi,

I sent a reply to your email privately. I’ll also share the solution here:

Your Event Espresso pages were in the trash. I restored them, published them, and refreshed the permalinks via WP-admin –> Settings –> Permalinks.


Lorenzo

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