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Credit Card field not showing up

Posted: August 19, 2020 at 6:49 am


August 19, 2020 at 6:49 am

I’m trying to charge for an event but the credit card fields on the registration form are not active. I’m using stripe.


  • Support Staff

August 19, 2020 at 7:23 am

Hi Amy,

The above links are based on your session, so when I click on that link I get a ‘Nothing in your event queue’ notice because my session does not have events.

I tried to run a test registration on an event on your site and it looks like they all require login, do you have any that do not? If not can you create a quick test event with a paid ticket I can use? You can set it to be password protected and just post the passwords here to prevent users registering onto it.

Or, if you have a test account I can use to register you can send the login details over using this form:

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Updated by  Tony 1 month, 1 week ago ago

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