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Credit Card Buttons Don't Show Up

Posted: November 27, 2018 at 9:21 am


cprdave

November 27, 2018 at 9:21 am

I just added Authorize.net for credit card payments, and the buttons don’t show up in my registration form. Do I need to add the url in some place manually? If so, can you tell me where?


Josh

  • Support Staff

November 27, 2018 at 9:50 am

Hi there,

It could be some CSS is hiding the section of the page where the credit card buttons would normally display. Can you post a link to the event page so we can investigate further?


cprdave

November 27, 2018 at 10:03 am

Hi Josh,

Thanks for helping. Each event is a class with multiple dates to select from. Here is a link to just one of the classes: https://cprdave.com/events/aha-basic-life-support-bls-provider-cpr-wp/


Tony

  • Support Staff

November 27, 2018 at 10:12 am

In your Avada Child theme you have this CSS:

#spco-available-methods-of-payment-dv {
    display: none;
}

That’s hiding your payment methods and will need to be removed – http://take.ms/YloGk

It looks like your site was setup to default to Cheque payments and the payment methods were hidden using CSS as there was only a single option.


cprdave

November 27, 2018 at 10:14 am

Thank you, Tony! I’ll check it out.


Tony

  • Support Staff

November 27, 2018 at 10:29 am

You’re most welcome.

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