Support

August 26, 2014 at 11:36 am

Currently, all the events are listed as free as we don’t have the paypal interface operatoinal yet. I have the “Groupon” option enabled in all three events.

August 26, 2014 at 2:33 pm

Lorenzo,
I set the first event SEP Bay Swim to have two paid tickets. I still see no promo or voucher code.

Oren

August 26, 2014 at 3:52 pm

No, the allow discount and vouchers were NOT set. For the situation I have described, should I be using Promo Codes (Coupons) or Groupon Codes (Vouchers) (and do I have the association right).
I want them to be single use good for 1 admission only.

August 26, 2014 at 5:11 pm

OK, We’re getting pretty close now. I’m using promo codes. I have a promo code worth $10.00. I have an (BAY SWIM) event with three types of tickets, Regular ($10), with Equipment ($0), and student $10. I am buying 2 regular and 2 student (should be $40.00). When I apply the promo, I get $10.00 off EACH ticket resulting in a sale of $0.00. I am expecting to take off the $10.00 ONCE leaving a balance of $30.00

August 27, 2014 at 6:01 am

OK, So now I’m trying using “Groupons”.
General Setting:
Allow discounts in the shopping cart? Yes
Allow voucher codes in the shopping cart? No

Event Settings:
Allow Promo Codes: Global Promo Codes
Two Events, each have three tickets, $0, $0, and $10 respectively

Groupons:
6 defined Groupons named G01 – G06

Starting with simplest case:
Add 1 Event to Cart, Select one $10 Ticket, apply code where it says “Apply Coupon Code”.

-> Result: Sorry, promotional code g01 is invalid, expired, or can not be used for the event(s) you are applying it to..

Questions:
1. If multiple tickets are added for 1 event, what is the expected behavior of the groupon?
2. If multiple tickets are added for multiple events, what is th expected bahavior

Desired outcome: Cart price reduced by one fare. (I don’t know how it would pick the event if multi-event registration)

Visit: Event Registration
Oren

September 3, 2014 at 5:30 am

Hi guys,
I’ve given this matter considerable thought, and I just don’t agree with the current implementation for promo codes or vouchers (groupons) in the MER environment. Here’s my thinking:

As a vendor, I may offer 4 different events at 3-4 different prices per event. I’m expecting a purchaser to go in, fill in the cart with what they want, then check out. All is good.

Now, as the vendor, I may want to offer a voucher to a purchaser worth admission to a particular event at a particular ticket price (say, one free ticket worth up to $25.00, for example). As you know, with your MER/GROUPON code as written, applying this voucher will zero out the cost of the ENTIRE CART. This just simply is NOT the expected (or I’d go so far as to say “proper”) operation. The purchaser should receive ONE event free. Ideally, the event that corresponds to the voucher (though I could see an alternative interpretation in which the voucher is worth $X toward the cart total — which would be an acceptable alternative for my problem).

For promocodes, as similar problem exists. I believe it should be an amount deducted (or percent reduction) on the WHOLE CART, not on EACH ITEM in the cart. Similarly for Groupons, I would expect a single event gets zeroed (ideally selectable) but not the whole cart.

Thougths? (Sorry for being so wordy but I wanted to be clear on my use cases).

Oren