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Steven
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February 18, 2015 at 2:49 am
Under General Settings, after saving United Kingdom as the Country, on returning it is not being saved.
If it helps, I originally installed EE via FTP and it all seemed fine except there was an error on the countries page and there was no Country dropdown. I brought the EE version up to date and the error was fixed (the country dropdown was now present) but it is not saving.
I’m happy to reinstall via the Dashboard (apparently, preferred method) but will the configurations and events I have set up remain?
Many thanks
WP 4.1
Event Espresso 4.6.8.p
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Tony
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February 19, 2015 at 3:20 am
Hi Steven,
Are you within General Settings -> You Organization
or General Settings -> Countries?
‘Your Organization’ is where you set your country for your site/events.
The ‘Countries’ tab is to allow you to edit various settings. For example currency, decimal/thousands markers, add ‘states’ (although we call them counties in the UK)
So if you go to General Settings -> Your Organization.
Set the country there, does it save?
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Steven
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February 19, 2015 at 3:35 am
Many thanks Tony
At this point I could make an excuse, but there isn’t one.
So just to clarify, if not US or Canada, it seems that you have to first save your Country in the Organisation Tab, then add and save your States/Counties for that Country in the Countries tab, before returning to the Organisation Tab to add your State/County of your Organisation.
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Tony
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February 19, 2015 at 5:05 am
Currently that’s correct, however we do have a UK ‘State Pack’ plugin that will add the UK Counties for you.
You can find is here:
https://eventespresso.com/wiki/install-new-state-province-packs/
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Tony
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February 19, 2015 at 5:08 am
Sorry no, that’s not correct.
You can edit United Kingdom within ‘Countries’, adding the counties needed etc. Then Save. (Be sure to set the UK to display in the dropdowns)
Then switch to Org Settings and select the values needed.
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Dean
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February 19, 2015 at 5:41 am
Hi Steven,
You should just be able to set your Organisation details in the Organisation Tab (so country, county etc) then move over to the Countries Tab to set any particular details.
In case you are not aware, we have some State Packs that are country specific which you can use to import all the UK counties – https://github.com/eventespresso/ee-packs-states-provinces
Please note, as the UK (mine and Tony’s homeland) regularly messes about with boundaries, the UK State Pack might need some tweaking as we have had to include a few versions (postal, historical counties, etc).
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Steven
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February 19, 2015 at 5:58 am
Tony, Dean,
UK States installed. Thanks so much.
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