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Contact email address

Posted: August 21, 2014 at 1:11 pm


fifthsense

August 21, 2014 at 1:11 pm

How can I make sure that the registration email sent to attendees shows the email address I have put in the ‘primary contact email’ in EE General Settings rather than the email address in my wordpress account profile?

Thanks


Tony

  • Support Staff

August 21, 2014 at 4:08 pm

Hi,

Have you modified any of the messages or are you using the defaults?


fifthsense

September 2, 2014 at 10:51 am

Hi Tony
Apologies for the late reply, I’ve been away. Your answer pointed me in the right direction – I’ve been in to the messages page and replaced the [EVENT_AUTHOR_EMAIL] with [CO_EMAIL] on the default messages. Just one thing – I’ve amended the default messages rather than create custom ones – will the changes I’ve made to the defaults be wiped out next time I update to the latest version of EE?

Thanks
Fifth Sense


Tony

  • Support Staff

September 2, 2014 at 11:14 am

Hi,

No your changes will not be removed.

The only time the default templates are currently reset, is when you manually do this using the ‘Reset Message Template’ button within each individual template.

Pro tip – If you use [CO_FORMATTED_EMAIL] in place of [CO_EMAIL] you’ll get nicely formatted email links which show your Organisation name in place of the email address.


fifthsense

September 2, 2014 at 11:32 am

That’s brill thanks very much Tony!

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