Support

Home Forums Event Espresso Premium Confliction Between Display on Recurring Events Shown in a List

Confliction Between Display on Recurring Events Shown in a List

Posted: May 12, 2016 at 10:01 pm


GWNaples

May 12, 2016 at 10:01 pm

I have a list of recurring events displayed. I am confused as some of the events show both the “Register” and “Add to Cart” buttons and events further down the line don’t have the “Add to Cart” button. All of these events are recurring and were set up under 3 base events (and then they go out until 2026). How do I make it so they all display consistent with a “Register” and “Add to Cart”?Add to cart


Tony

  • Support Staff

May 13, 2016 at 3:48 am

Hi there,

Can you link me to a page I can view this on please?

Or if you click on the Register button got on of those events does it show a registration form or a message?

The condition for the Add to cart link is for the event status to be active, have no alternative registration URL set and the event can not be sold out.


GWNaples

May 18, 2016 at 12:40 pm

http://summitmarketingsystems.com/gwnaples/camps/

Some of the same recurring events have just a register button and then others have both register and add to cart. We need the add to cart buttons for all events so parents can buy multiple tickets (for more than 1 child).

Thanks for your help


Tony

  • Support Staff

May 18, 2016 at 2:59 pm

The reason they only show a register button is those events are not open for registration.

The MER Link will only be added to the event if event is active and open for registrations. For example this event – http://take.ms/k0CPC

When you click on the Register link you’ll see – http://take.ms/ik3vA

So its not currently an ‘active’ event as registrations are close until May 25th.

If you change the ‘Registration start’ date for that event to a date before today, the add to cart link should appear.

What settings did you use within REM when you created the series? If you can take a screenshot I can see from that:

https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots


Josh

  • Support Staff

May 18, 2016 at 3:43 pm

Hi there,

I checked on your site and the events that do not have the add to cart link are not open for registration yet. You can set the registration start date to an earlier date for those events and the Add to Cart links will begin to display when those events are open for registration.

The support post ‘Confliction Between Display on Recurring Events Shown in a List’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso