Support

January 19, 2015 at 7:16 pm

No. No caching plugins….

January 20, 2015 at 10:55 pm

We are using securepay (AUS) as a payment gateway.

The settings in general options are:

Ticket Reservation Time (number of minutes registrants …
30 minutes

Use registration limits on time slots? Yes

January 21, 2015 at 6:03 pm

You guys developed this payment module for us about a year ago. And I believe it is now part of the available payment gateways.

It is called Securepay (AustraliaPost) in the payment settings > Manage Payment Gateways

February 3, 2015 at 12:13 am

The registration id is the same.
These are the first line of the export attendees report
Group ID Reg ID Payment Method Reg Date Pay Status Event Name Price Option Event Date Event Time Website Check-in Tickets Scanned Check-in Date Seat Tag First Name Last Name Email First Name Last Name Email Phone What is your child’s name? What is your child’s age?
Group 1 10816 2403-54b323d766711 12-Jan-15 Completed Baby Rhyme Time – Whitford Library 5-Feb-15 10.00 am No 0 Lucy Brown Lucyxxxxxxn@xxxxxx.com Lucy Brown Lucyxxxxxxxx@xxxxxxx.com 404766656 Luke 20
Group 1 10818 2403-54b323d766711 12-Jan-15 Completed Baby Rhyme Time – Whitford Library 5-Feb-15 10.00 am No 0 Jennifer Dichiera Jendixxxxxxx@xxxxxxx.com Jennifer Dichiera Jendixxxxxxxx@xxxxx.com 413686131 Angelina 7 months

February 3, 2015 at 7:12 pm

They were different registrations I believe.
This is an extract of the wp_event_attendee for those two registrations

Note that the attendee_session is different and both registration are “is_primary”

The time is the same because we had a lot of registration at that time for this event.

“id”,”registration_id”,”is_primary”,”lname”,”fname”,”address”,”address2″,”city”,”state”,”zip”,”country_id”,”organization_name”,”vat_number”,”email”,”phone”,”date”,”price_option”,”orig_price”,”final_price”,”quantity”,”total_cost”,”amount_pd”,”coupon_code”,”payment”,”payment_status”,”txn_type”,”txn_id”,”payment_date”,”event_id”,”event_time”,”end_time”,”start_date”,”end_date”,”attendee_session”,”transaction_details”,”pre_approve”,”checked_in”,”checked_in_quantity”,”hashSalt”
“10816”,”2403-54b323d766711″,”1″,”Brown”,”Lucy”,,,,,,,,NULL,”Lucyxxxxxx@xxxxx.com”,”0404766656″,”2015-01-12 09:31:03″,,”0.00″,”0.00″,”1″,”0.00″,”0.00″,,,”Completed”,,NULL,”12 January 2015″,”2403″,”10:00″,”11:00″,”2015-02-05″,”2015-02-05″,”3ulqp28kha2roncs73kic85g30-54b3238689db30.06562764″,NULL,”1″,”0″,”0″,NULL
“10818”,”2403-54b323d766711″,”1″,”Dichiera”,”Jennifer”,,,,,,,,NULL,”Jendxxxx@xxxxx.com”,”0413686131″,”2015-01-12 09:31:03″,,”0.00″,”0.00″,”1″,”0.00″,”0.00″,,,”Completed”,,NULL,”12 January 2015″,”2403″,”10:00″,”11:00″,”2015-02-05″,”2015-02-05″,”qd69toe2htgnou5uuia2ic9t51-54b314ad33d9e6.99969545″,NULL,”1″,”0″,”0″,NULL