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Confirmation Receipt Error after registration

Posted: January 12, 2016 at 8:54 am


Jeffrey

January 12, 2016 at 8:54 am

AFter clicking http://MYWEBSITE.com/?ee=msg_url_trigger&snd_msgr=html&gen_msgr=html&message_type=receipt&context=purchaser&token=1-4435d0d706fcf35e255db88a030068bc&GRP_ID=1&id=21

I get this error:

Warning: getimagesize(): Couldn’t resolve host name in /home2/ceyou/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/shortcodes/EE_Transaction_Shortcodes.lib.php on line 318

Warning: getimagesize(http://MYWEBSITE.com/wp-content/uploads/logo-300×195.jpg): failed to open stream: operation failed in /home2/MYWEBSITE/public_html/wp-content/plugins/event-espresso-core-reg/core/libraries/shortcodes/EE_Transaction_Shortcodes.lib.php on line 318

The confirmation displays right under the error.


Lorenzo Orlando Caum

  • Support Staff

January 12, 2016 at 9:37 am

Hello, this may be related to this issue (https://eventespresso.com/topic/function-getimagesize-error/#post-153824) — however, you mentioned that it displays with the warning rather than not at all.

Is the logo also appearing?


Lorenzo


Jeffrey

January 12, 2016 at 10:09 am

Yes, the logo is there. If there was a way to edit my post later, I would share the URL with you so you could test.


Jeffrey

January 12, 2016 at 11:40 am

I tried to replace [INVOICE_LOGO] with [CO_LOGO] in the receipt and the problem still exists.


Lorenzo Orlando Caum

  • Support Staff

January 12, 2016 at 11:45 am

Hi, could you reply with a link so we can see?

I’ll remove it once we have it.

Thanks


Lorenzo


Jeffrey

January 12, 2016 at 11:52 am

Here’s the page to register for the course – http://ceyou.capalon.com/events/ethics-and-workplace-survival/ Feel free to test through the confirmation receipt.


Tony

  • Support Staff

January 12, 2016 at 12:13 pm

Hi,

This is likely due to your server having fopen disabled, more specially allow_url_fopen is set to false on your server.

Can you contact your hosting provider and ask if fopen has been disabled on the server, if so they will need to enable it for your site in order for EE to work as expected.

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