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JerryMc
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December 15, 2014 at 7:02 pm
All of a sudden all the confirmation/registration emails are sending to addresses of site admins versus the email address it supposed to send to.
They were sending correctly until yesterday.
Also, the incorrect contact is showing up on the registrant’s email confirmation just under the “Connect with this Event” section just below the link buttons for Facebook and Twitter.
Please help!
http://www.cardunaldogtraining.com/
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Lorenzo Orlando Caum
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December 15, 2014 at 7:40 pm
Hi,
Registration emails are sent to the event author or the event admin by default.
See this quick video on how to change it:
http://cl.ly/image/0m0w2f3h3E0y
The following shortcode will send it to the email that is set in the Your Organization settings page for Event Espresso:
[CO_EMAIL]
Be sure to save changes after editing the message type.
The social media links can be set through the General Settings –> Your organization page in Event Espresso.
–
Lorenzo
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JerryMc
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December 16, 2014 at 11:35 am
Thanks.
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JerryMc
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December 17, 2014 at 6:56 pm
Lorenzo,
This did not work. It still sending emails to/from an email that is not correct.
I made the changes that you prescribed above and that did not fix the problem.
It’s sending emails from my personal email account and not the email on file for the site.
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Tony
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December 18, 2014 at 3:31 am
Hi,
The video Lorenzo posted shows how to change the value, however it must be changed in (by default) 2 place. Once for the Registratio Approved message type and again for the Registration Pending Payment message type – http://take.ms/tAmcY
It is the Event Admin context that defaults to use the EVENT_AUTHOR email address, so anywhere that the Event Admin context is currently active needs the change.
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JerryMc
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December 18, 2014 at 9:28 am
Lorenzo,
I made the change to EVERY message My personal email is not even in the site except as an admin. Why would it use my email and why would it all of a sudden start using another email address?
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