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Confirmation Emails not working Properly.

Posted: September 8, 2014 at 3:42 pm

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Michael Scimeca

September 8, 2014 at 3:42 pm

Default Confirmation Emails are going out inconsistently. Is there a way to keep a log of outgoing emails to each registrant so I can know for sure what messages my clients are receiving?


Lorenzo Orlando Caum

  • Support Staff

    •

September 8, 2014 at 4:17 pm

Hi,

This can happen on shared hosting platforms due to challenges with email delivery. Try an email delivery service such as Mandrill or Postmark app:

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/

—
Lorenzo


Michael Scimeca

September 9, 2014 at 11:18 am

Do I have to pay for these mail apps?


Lorenzo Orlando Caum

  • Support Staff

    •

September 9, 2014 at 11:22 am

Mandrill offers a free tier:

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/

—
Lorenzo
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Status: closed

Updated by Lorenzo Orlando Caum 10 years, 2 months ago ago

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