Support

Home › Forums › Pre-Sales › Confirmation Emails not working Properly.

Confirmation Emails not working Properly.

Posted: September 8, 2014 at 3:42 pm


Michael Scimeca

September 8, 2014 at 3:42 pm

Default Confirmation Emails are going out inconsistently. Is there a way to keep a log of outgoing emails to each registrant so I can know for sure what messages my clients are receiving?


Lorenzo Orlando Caum

  • Support Staff

    •

September 8, 2014 at 4:17 pm

Hi,

This can happen on shared hosting platforms due to challenges with email delivery. Try an email delivery service such as Mandrill or Postmark app:

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/

—
Lorenzo


Michael Scimeca

September 9, 2014 at 11:18 am

Do I have to pay for these mail apps?


Lorenzo Orlando Caum

  • Support Staff

    •

September 9, 2014 at 11:22 am

Mandrill offers a free tier:

https://eventespresso.com/wiki/postmark-app-mandrill-transactional-email-handling-services/

—
Lorenzo

The support post ‘Confirmation Emails not working Properly.’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Considering Event Espresso for a new project? Tell us more through our contact page.

Status: closed

Updated by  Lorenzo Orlando Caum 9 years, 7 months ago ago

Topic Tags

Tagged: 

Notifications

This topic is:
pending
Event Espresso