Support

August 19, 2013 at 2:22 pm

Hi Kimber,

I don’t think the confirmation emails can be turned off via an option. They can be set to go out before or after payment, and if they are free events they will go out automatically. The Payment emails can be set to be turned off though.

If you’re looking to turn off emails completely there are a few hooks that can be added to your theme’s functions.php file or into a custom functions file. If these are paid for events, you could use the code that was posted in this support thread:

https://eventespresso.com/topic/combining-registration-emails-for-multiple-events/#post-51305

August 19, 2013 at 8:56 pm

Hi Kimber,
You would add the following to your theme’s function.php file:

// do not send the registration confirmation email if emails are set to go out after payment
function alter_email_after_payment_hook() {
	remove_action('action_hook_espresso_email_after_payment','espresso_email_after_payment');
}
add_action ('action_hook_espresso_email_after_payment', 'alter_email_after_payment_hook', 9 );

August 20, 2013 at 9:20 am

Yes, that’s what it will do. Are you looking to still send admin email notifications? Are you using the attendee pre-approval feature?

August 20, 2013 at 10:38 am

Are you using the attendee Pre-Approval feature?

August 22, 2013 at 8:05 am

You’ll need to remove the code that was set in place to disable all the emails.

August 22, 2013 at 8:44 am

Hi Kimber,

There’s a setting in Event Espresso>General Settings under Email settings that is labeled:

Send registration confirmation emails before payment is received?

This needs to be set to Yes in order for the admin to receive an email before a payment is received.

If that doesn’t make the emails start sending, can you elaborate a bit on what code was added, removed, and where? This thread is a bit confusing because the original issue in the post was that emails were being sent, and you said

I have the automatic confirmation emails turned off (I think) in the general settings and in each event. However I am still getting default confirmations sent when people sign up.

Which seemed to indicate that you didn’t want emails to be sent when people sign up.

August 22, 2013 at 8:53 am

In order to receive an admin email send registration confirmation emails before payment needs to be set to Yes.

August 22, 2013 at 9:07 am

When the attendee approval feature is turned on it automatically disables the default confirmation email and instead it sends an email that confirms that their registration has been received and is pending approval.

August 22, 2013 at 11:57 am

Hi Kimber,

While there isn’t a configurable option to turn these emails off, the function that does this is a pluggable function, meaning it can be overridden by means of a custom function.

If you open up /includes/functions/email.php and copy the function starting on line 756 and ending on line 872 into /wp-content/uploads/espresso/custom_functions.php you’ll have your own function you can modify to your client’s specifications.

(you may need to create that file if you do not have the custom files add-on)

The very last section of code there sends out the email to the attendee and can be removed while will make it so the email does not send in the case of a pre-approval registration.