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Matt Maher
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February 9, 2015 at 11:15 am
When someone registers for the event they receive an email confirmation. There is a section in that email, “Connect with this Event”, that is showing the wrong email. I can’t find the section in the back end to change it. Everywhere else is showing the correct contact emails except for that section. Can you direct me to where I can find that section in the back end to fix it?
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Tony
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February 9, 2015 at 11:44 am
Hi Matt,
This sounds like the Registration Approve message type.
If you go to Event Espresso -> Messages.
Find the Registration Approved message type and edit the registrant context. (Read more on working with message contexts HERE)
Then look within the ‘EVENT LIST’ section and search for ‘Connect with this Event:’.
You should find something like this – http://take.ms/Yplt2
You’ll want to change both those shortcodes.
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Matt Maher
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February 9, 2015 at 12:05 pm
My issue is, I think, that the Event Author email is actually giving the wrong email. I need to change the Event Author email address in the system. I can’t find where to do that so Event Author lists the correct email.
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Tony
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February 9, 2015 at 12:16 pm
The Event Author is the user account that created the Event.
You can change the event author from within the event editor. Edit the event and simply select another user, then update the event.
To change that email address you edit the user profile for that author.
You can do this through Dashboard -> Users.
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Matt Maher
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February 9, 2015 at 2:04 pm
Great thanks. That should have been obvious. I was overthinking the plugin and overlooked the WP settings.
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Tony
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February 9, 2015 at 3:05 pm
Your most welcome, Matt.
I’ll mark this thread resolved, please feel free to open up another if you have any further issues.
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