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Confirmation E-mails Not Sending

Posted: January 14, 2014 at 1:59 pm


Jill Wheeler

January 14, 2014 at 1:59 pm

Confirmation e-mails do not send automatically or manually. Please help.


Tony

  • Support Staff

    •

January 14, 2014 at 2:08 pm

Hi Jill,

Generally this is a server issue. Event Espresso (EE) uses the wp_mail() function so if WordPress can not send emails, neither can EE.

Do you receive ANY emails from your site? You can test using something like the Check Email Plugin and sending a test email to yourself.


Jill Wheeler

January 14, 2014 at 11:44 pm

I installed and tested and my wp_mail function works perfectly.


Dean

January 15, 2014 at 12:31 am

Hi Jill,

Are these the Payment Confirmation emails or the Registration emails (or both)?

Can you check your General Settings and see what the following options are set to:

Send payment confirmation emails?
Send registration confirmation emails before payment is received?

The support post ‘Confirmation E-mails Not Sending’ is closed to new replies.

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Status: closed

Updated by  Dean 10 years, 3 months ago ago

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