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Confirm and go to payments page does not work

Posted: November 18, 2013 at 6:34 am


Ryan R

November 18, 2013 at 6:34 am

If you add an item to the cart and fill in the details and click on the Confirm and go to payment page it directs you to an different page with no styling or anything and does not show you the payment options?

http://sansor.org/sansor_events/event-registration


Tony

  • Support Staff

November 18, 2013 at 6:57 am

Hi Ryan,

I’m not sure why that is happening. Is it possible for you to provide us with some log-in information so we can investigate further?

If so please use https://eventespresso.com/send-login-details/


Tony

  • Support Staff

November 19, 2013 at 12:55 pm

Hi Ryan,

Have you made any modifications to core?

Event Espresso is acting as if you have enabled reCaptcha with no API settings even tho within the General Setting it is disabled.

You could also try registering for reCaptcha here and saving your Public/Private key in the setting to confirm this is the cause.


Josh

  • Support Staff

November 19, 2013 at 3:14 pm

You can also turn on wp-debug and check for fatal errors on the bottom of the page, or check the server’s error logs.


Ryan R

November 20, 2013 at 1:59 am

Hi Tony

The only thing i have changes was the Remove View Details on the registration page. and i dont think that going to have a huge effect on the site.

And as far as ek know there is no reCaptcha on the site that i have put on.


Ryan R

November 20, 2013 at 2:12 am

Hi Josh
This is the error that im getting. I have put the payfast files in the payment gatway folder and can see it in the Manage Payment Gateways. But it seem it stil does not work. Is it eventespresso or the files from payfast thats making trouble

Warning: require_once(/usr/www/users/sansozdhrd/sansor_events/wp-content/plugins/event-espresso/gateways/payfast/init.php): failed to open stream: No such file or directory in /usr/www/users/sansozdhrd/sansor_events/wp-content/plugins/event-espresso/includes/functions/main.php on line 1170 Fatal error: require_once(): Failed opening required ‘/usr/www/users/sansozdhrd/sansor_events/wp-content/plugins/event-espresso/gateways/payfast/init.php’ (include_path=’.:/usr/share/php:/usr/share/pear’) in /usr/www/users/sansozdhrd/sansor_events/wp-content/plugins/event-espresso/includes/functions/main.php on line 1170


Tony

  • Support Staff

November 20, 2013 at 2:50 am

Hi Ryan,

The payfast gateway is not officially supported by Event Espresso.

I have just installed the gateway and when running it in sandbox mode get the same results as yourself, although I do not get the same errors. Could you try going to Event Espresso -> Payment Settings. Payfast Settings. Uncheck ‘Use the Debugging Feature and the Payfast Sandbox’ and save the settings.

Then try a registration again.


Ryan R

November 21, 2013 at 2:47 am

Hi tony

Its still not working.
The payfast worked with Event Espresso before the plugin needed to be updated.
After the update of Event Espresso the problem started.


Dean

November 21, 2013 at 3:44 am

Hi Ryan,

As the gateway is a third party gateway not created by us, it is up to the developers of the gateway to keep it up to date and functioning with Event Espresso.

Did you re-install the PayFast module after updating Event Espresso? If you did I would advise you to refer to PayFast to let them know their plugin is not functioning correctly.

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