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Configuring Event Espresso and stripe

Posted: August 7, 2019 at 8:06 am


August 7, 2019 at 8:06 am

We have problem connecting EE4 to stripe through the WordPress backoffice
Plugin is installed correctly and when clicking on the button “Connect to Stripe”, it opens the stripe popup to select the stripe account, after doing so, the url “in red” is not the right url; already try to reconnect several time, still failed.
We never succeed in having the button showing stripe as connected to EE.
Thanks for your help


  • Support Staff

August 7, 2019 at 8:34 am


We received your support token form, and have looked into this.

The URL in red is actually correct, it matches the “Adresse web du site (URL)” that’s set in WordPress > Settings/Réglages généraux. Whatever it is that you’re doing to also make that a staging site is interfering.


August 7, 2019 at 9:09 am

This reply has been marked as private.


  • Support Staff

August 7, 2019 at 9:15 am

So for the staging site, you won’t be able to connect to Stripe using Stripe connect. It will work on the live site though, because no interference from the way they have staging set up.

If you need to test Stripe on the staging site, what you can do is add this code to a functions file:

'FHEE__EE_PMT_Stripe_Onsite__generate_new_settings_form__hide_key_fields', '__return_false'

You can add the above to a functions plugin, then activate the plugin. After you’ve added the plugin you’ll see two API key fields on the Stripe settings page. You can add the API keys to those fields and skip the Connect button.

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Status: closed

Updated by  Josh 4 months, 1 week ago ago

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