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Complete Purchase Button not showing up in Internet Explorer

Posted: July 19, 2013 at 8:23 am


joel brass

July 19, 2013 at 8:23 am

We have had several complaints from customers that they are not seeing a “Complete Purchase” Button on the Payment Page for Paypal Pro. I am able to reproduce the error in IE 10 with compatibility mode turned on. I am sure this affects other versions of IE too.

The button shows up fine in firefox and chrome. There are many html validation errors in the template. I have tried cleaning them up, but this is not helping.

Any ideas? Could this be a javascript issue? I Can DM you a link. I don’t want to post it here.

Thanks,
Joel


Josh

  • Support Staff

July 19, 2013 at 8:45 am

Hi there,

In most cases adding a meta tag to the head of the document will resolve this:

<meta http-equiv="X-UA-Compatible" content="IE=edge" />

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