Client Signed up for Wrong Event (redux)

Posted: June 9, 2014 at 6:14 pm

June 9, 2014 at 6:14 pm

Hi, I saw the post about a client signing up for a wrong event. It mentioned a pre-release add on for switching the client to the correct event. We’re using EE3. Is that available (number one) and if so is it available to us (using EE3)?

Or… can we just delete her from the wrong event and add her to the correct one (since she already paid through paypal)?

Lorenzo Orlando Caum

Support Staff

June 9, 2014 at 7:59 pm

Hi, that would be the Attendee re-assignment addon which is available for EE3 through our prerelease channel.

Join the prerelease channel through your user account page. We have screenshots on how to do that here:

https://eventespresso.com/wiki/pre-release-channel-guide/

Then you’ll be able to download the addon from that page. Here is the documentation for the addon:

https://eventespresso.com/wiki/attendee-re-assignment-addon/

—
Lorenzo

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Client Signed up for Wrong Event (redux)

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