Support

December 8, 2020 at 6:51 am

Hi there,

when we select attendees in a class to send out a batch email, the email does not include a link back to the event they signed up for.

In short, you currently can’t include event-specific shortcodes in the batch emails.

The longer answer is the batch email are generated using the EE_Contact for the selected registrations, so the parser used for the shortcodes doesn’t have that information available to it.

If you need to include a link back to the event you will need to hardcode that link when sending the message, meaning you would manually add the link here:

https://monosnap.com/file/g22C8Gm8LvIV9q8ZLKINSAPHM6J0qv

Note that means you need to trigger batch emails on a per event basis and wait for those to send before you move onto the next event (editing the section above saves the content, so if you trigger batch and then straight away move onto the next event and change the link when the first batch generates it pulls the current template and uses whatever is set).

on another note..

our prices are all listed like this
$.75.000
i have already changed it in the currency settings, but dosnt fix it

Can you link me to an event I can view this on, please?

December 8, 2020 at 2:49 pm

so what type of emails do we use to communicate with class registrants so that they have a link back to the class they are registered in?

If you are sending batch emails you’ll need to use the method above.

if you visit this page you can see the funny prices
i have already edited the settings in the country tab
dosnt fix

You’re current settings are "dec_plc":0,"dec_mrk":",","thsnds":","

You’ll need to set either your Decimal Mark or Thousands Separator to comthing other than a comma, you can’t use a comma for both within EE.