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Checkout Page Not Working

Posted: October 3, 2016 at 2:25 pm


NYSCDFI

October 3, 2016 at 2:25 pm

I am having an issue with my checkout page in that the page loads but does not load and of the checkout information. Instead, it displays the checkout shortcode. Is this something that anyone else is experiencing? Any suggestions of things I can do to correct the problem?

Thanks you in advance for your help!


Josh

  • Support Staff

October 3, 2016 at 3:01 pm

Hi there,

Have you checked then re-saved the page settings in Event Espresso > General Settings > Critical Pages?


SmartDevs

October 5, 2016 at 8:07 am

it sounds exact the same problem like mine!

http://screencast.com/t/vtknknJx26X
i think maybe its a Praser Problem (image)

i tried to fix the problem without success
1. delete old checkout page
2. create a new checkout page and release
3. select the new checkoutpage in critical pages
4. open the new checkoutpage without success

next step
i look at my developersconsole in Chrome and the the result like the atached image 🙁

Google developer Team say that its a problem with “document.write” look here -> https://developers.google.com/web/updates/2016/08/removing-document-write
but this is not the solution


Tony

  • Support Staff

October 5, 2016 at 1:07 pm

@smartdevs

You’re issue is from your theme and it different from the above, please see my reply within your other thread here:

https://eventespresso.com/topic/checkout-without-content-checkout-dosnt-work-checkout-with-issues/

The shortcode is parsing on your site, however the theme is calling the_post() within an unexpected location and causing problems.

@nyscdfi

Are you still having problems with your checkout page?

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