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Checkout page not showing payment method images

Posted: September 20, 2014 at 10:02 am


Dianna

September 20, 2014 at 10:02 am

On my clients site, after you fill in your information you are directed to a page where you get to decide the gateway type for payment. My client has invoice and authorize.net. The problem is that the images for invoice and authorize.net are broken and do not show. I think I just need to know where to fix the link. I searched through all options with no luck.

Thanks


Dean

September 22, 2014 at 12:40 am

Hi,

The image urls are located in Payment Methods menu and under each gateway (the Button Image URL option).


Dianna

September 22, 2014 at 4:45 pm

Looks like the just needed to be resaved because the correct url was already there, maybe from the last update?

Thanks


Lorenzo Orlando Caum

  • Support Staff

September 22, 2014 at 4:59 pm

Hello,

The image URL is stored in the database. If your folder name was different on the prior version of Event Espresso 4 (e.g. event-espresso-core-reg-2), then that would cause them to break on an update because the default folder name is event-espresso-core-reg.

An automatic update will remove and replace the old Event Espresso folder with the new one.


Lorenzo


Dianna

September 22, 2014 at 7:19 pm

Hmm, it must have been something on our end then because I don’t think the last EE4 update would do what you mention.

Thanks again for the quick response.

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