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Checkbox type question issue

Posted: April 15, 2016 at 5:58 am


additout

April 15, 2016 at 5:58 am

Hi,

I think I have found a little issue managing registrations from the backend.

Scenario:
* One event associated with one question gruop which contains a checkbox question with multiple options.
* One user generates one registration for that event and checks one option for the question.
* Admin in the backend tries to uncheck the option leaving all the options unchecked for the answer.
Problem:
* The question change doesn’t save (I suppose the empty value is not detected).

Aditional notes:
* If you check another option the answer is saved correctly.
* If the checkbox question type is configured as required and you try to leave empty the answer in the backend, no message is shown (I suppose that’s because the change is not processed)
* This problem doesn’t happen if the attendee edits his registration checkout (Attendee can leave all options unchecked and if it’s required a message is show)


additout

April 15, 2016 at 6:17 am

Oh, sorry, I forget to mention:
I’m using the currently last version: 4.8.40


Lorenzo Orlando Caum

  • Support Staff

April 15, 2016 at 11:14 am

Hello,

Could you share a screenshot of the questions (https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots) so we can try to duplicate this?

I found a registration on an existing test site that has a checkbox question and I was able to uncheck all options and save:

http://cl.ly/193L3Q364547


Lorenzo

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