I have set my logo within the stripe control panel, but it looks as though the logo I’ve added to the Event Espresso general settings page has overwritten the Stripe-set one.
The problem here is that the logo I’ve updated to EE’s setting page is a standard, wide logo suitable for invoices, confirmation emails, etc. The logo I’ve uploaded to Stripe for the Stripe popup is a perfect circular version of the logo designed to fit in the circular area of the Stripe window.
Am I doing something wrong? How can I use both logos?
Do you mean the setting within the Stripe control panel under Account Settings -> General -> Public Info?
If so that’s for the receipts sent by Stripe rather than the checkout modal used within Stripe.js.
I checked into this and currently the Stripe payment method will not allow you to set a specific image to use for the checkout modal, it will always use the Logo set within the EE organization settings. I’ve created a ticket for some feedback from our developers and will add any updates to this thread.
Thanks Tony. Yes, that’s the Stripe setting I’m talking about, inside stripe’s control panel: Settingss -> General -> Public Info.
As I mentioned, if I remove the logo from the EE organization settings, the checkout modal reverts to the logo I uploaded inside Stripe. If I add a logo to the EE settings, it replaces the Stripe logo. It would be nice to be able to set a unique logo for the stripe modal, as it’s a circle and really requires a special logo to look good.
That’s odd the icon set within Stripe does not display for me even if I remove the organization logo within EE, possibly because my account is in test mode.
I’ll add these details to the ticket although I think its likely we will add a field to allow you to set image yourself within the payment method rather than Stripe.
The support post ‘Changing the logo on the Stripe popup payment window’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.
Support forum for Event Espresso 3 and Event Espresso 4.