Support

Home › Forums › Event Espresso Premium › changing domain name

changing domain name

Posted: May 5, 2016 at 4:22 am


garry pickett

May 5, 2016 at 4:22 am

hey i built my site on a test domain – and now need to transfer the support key to a new domain – please advise .. i have requested a reset -is this correct ?


Tony

  • Support Staff

    •

May 5, 2016 at 4:38 am

Hi Garry,

I have reset your license key.

You’ll need to go to Event Espresso -> General Settings.

Remove the license key (cut), save the settings, replace the key (paste) and save the settings once more. Be sure to check for whitespace before/after the key before saving.

You will also receive an email with these instructions.


garry pickett

May 5, 2016 at 7:19 am

brilliant thanks so much – this has now worked and i have a green key again thanks!


Tony

  • Support Staff

    •

May 5, 2016 at 7:22 am

You’re most welcome 🙂

Any further problems just let us know.

The support post ‘changing domain name’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Tony 8 years ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso